Frequently Asked Questions
Here you can find some of the frequently asked questions about the products, services, and policies.
What is ThePhysicist?
ThePhysicist is an individually run Physics Blog that aspires to bridge the gaps between different levels in academic science education and technology driven industry.
For more information on the Blogger, visit About.
For more information on ThePhysicist Blog, read the White Paper.
What are the products and services offered?
The products on ThePhysicist are broadly divided into 2 categories.
1. Online Physics Courses (being continuously developed, revised and added) to be purchased individually, priced in INR(₹)
2. Site wide membership based access to premium content and courses, priced in USD($)
Why another online courses site when there are enough already?
Knowledge is limitless. So are the ways to acquire knowledge. The ways that suit some might not suit the others. Moreover, when it comes to learning Physics, there still is a dearth of methods to make the concepts of Physics intuitive while maintaining the standard scientific rigour. ThePhysicist is a venture in this direction. These gaps between the intuitive understanding and rote academic learning must, by all means, be eliminated. The courses and contents built by ThePhysicist aim to train the lay person’s intuition to make it scientifically consistent.
Obviously, perfection is a life long process.
Why are courses priced in INR(₹) while membership levels in USD($)?
The initial plan of ThePhysicist was to make courses for Indian students and offer them different all access membership plans based on recurring payments or subscriptions. This way international students could also consume the content. Since, most of the Indian financial services don’t entertain automated recurring or subscription, the courses are priced for one time purchase in INR and the memberships are priced in USD.
What are the Returns and Refunds policies?
The Returns and Refunds policies are part of ThePhysicist User Policies that are already stated in the White Paper. Click here to read ThePhysicist User Policies.
How do I upgrade or downgrade my Membership at any time?
If you would like to change your membership level in order to gain access to additional content on ThePhysicist, follow these simple instructions. These instructions also apply if you are interested in downgrading your membership level.
1. Log in to your membership account.
2. Inside your Membership Account, click the link to “View all Membership Options”.
3. The following screen will show you an overview of our available membership levels with links to upgrade or downgrade.
4. After you select a new membership level, you will be directed to a checkout page in order to complete your membership subscription.
5. Your previous subscription plan, if any, will be cancelled and a new subscription plan, if any, will be created. Your increased or decreased access will not be confirmed until a successful payment has been received for your new membership level.
Once the payment for your new membership is successful, your new membership level will become active immediately.
6. If you have a significant number of days left for your current membership and you wish to upgrade your membership immediately, please raise a support ticket so that you can have a discount on the initial payment for the new membership level. The discount will depend on the number of days remaining and / or the amount you have paid for the current membership level. Please note that this is a temporary method and it will be discontinued as soon as automated proration is implemented into the accounting system.
7. Immediate downgrading of membership level does not qualify for any discounts on the initial payment for the new membership level. Please note that this is a temporary method and it will be discontinued as soon as automated proration is implemented into the accounting system.
How do I cancel my membership and stop the recurring subscription?
You can cancel your membership any time from within your membership account and this will stop the subscription plan immediately. However, if you wish to continue having membership access for the remaining days in the current bill cycle, please raise a support ticket. If your membership plan does not have a recurring subscription, you can continue to have membership access till your next payment is due after which you can simply stop making payment and let your membership lapse.